Good Access = Good Business 

Posted on 23 Oct 2017

Please note: this is an old article

It was published in October 2017, so the information may be out-of-date.

How accessible is your business? The Good Access = Good Business Guide can help you attract more customers, which may mean more money coming into your business.

To attract customers who have a disability, small changes can make your business more accessible. Many of these ideas are easy to put into practice; however some will need professional advice so that they are done according to the regulations.

Why is Good Access so Important?

  • It means there are no physical or social barriers that prevent customers from finding your business, moving around easily and receiving good service.
  • More than half of the people aged 55 years and over have difficulties with mobility, sight and hearing.
  • Not all disabilities are physical. 90% of disabilities are invisible.
  • Disability does not discriminate. A disability can happen to anyone at any time in their life; it can be short-term or lifelong.
  • 1 in 5 people have a disability. That’s 20% of potential customers you could be missing out on.
  • It’s the law. Customers with disabilities should be able to access your goods and services just like any other customer. If they can’t they could make a complaints of discrimination under the Disability Discrimination Act.

If you would like to be part of this project just complete the attached checklist and we will provide you with a sticker for your shop front window.  All businesses with a "Becoming Accessible" sticker will be acknowledged at our free community event for International Day of People with Disability (IDPWD) on 4 December 2017.

This is a way to promote your business for FREE.

We are also inviting businesses that would like to have an information stall at the IDPWD event or would like to contribute in some other way to contact us.

Please contact Kathryn Foster on 0407 839 323, Mark Tomkins on 5832 9592 or visit