Please note: this is an old article
It was published in May 2018, so the information may be out-of-date.
GOTAFE are dedicated to giving your staff access to experts in this field, who are glad to share their insights and are now offering the following Certificates.
SIR30216 Certificate III in Retail
Providing exceptional customer service is key when working in retail. It's just as important as knowing the products and services you are selling. Learn how to engage your customers, manage a busy store and team.
BSB42015 Certificate IV in Leadership and Management
Manage the day-to-day operations of a busy retail store. Develop your leadership skills to excel as a Store Manager managing staff and systems to position your store to make a profit.
For more information please refer to the attachment or contact GOTAFE.