News Article

Posted on 20 May 2015

Please note: this is an old article

It was published in May 2015, so the information may be out-of-date.

This Fraud Week, the ACCC is warning small business operators to think twice before opening email files that could contain ransomware. The ACCC’s latest Targeting Scams Report shows that almost $1 million was lost to these scams last year.

Ransomware is a type of malware that infects a computer system by restricting access unless a ransom is paid to a scammer for the restriction to be removed.

 “The ACCC received over 2,500 ransomware and malware complaints last year with over $970,000 reported lost by small businesses and consumers. Several people reported losing over $10,000 to these scams, which can have a devastating effect on a small business,” ACCC Deputy Chair Dr Michael Schaper said.

 SCAMwatch offers these tips to protect you and your business from ransomware:

Ensure your computer has a firewall and up-to-date anti-virus and anti-spyware software.

  • Do not click on links or download files in emails you receive out of the blue; especially if they are executable (.exe) files or zip files. These files are likely to contain malware.
  • Use a pop-up blocker as a lot of ransomware is delivered after following links in pop-up alerts.
  • If there is any doubt about the legitimacy of an email supposedly from a legitimate business, do not rely on contact details or links provided or open any attachments - contact the organisation using the number in the telephone directory or on their official website to verify.
  • Regularly back-up your computer’s data on a separate hard drive so this can be easily re-installed if your computer is infected by malware or ransomware.

 For more information, please read the full media release.