Resolving business disputes - translated information

Posted on 28 Nov 2019

Please note: this is an old article

It was published in November 2019, so the information may be out-of-date.

Victorian business people can now access information in languages other than English about how to get help to resolve a business dispute or what they need to know before they sign a retail lease. The Victorian Small Business Commission (VSBC) has released translated resources in Arabic, Simplified Chinese, Dari, Spanish, Turkish and Vietnamese.

The new online materials include:

  • an easy-to-read fact sheet about how the Victorian Small Business Commission can help resolve small business disputes
  • a retail leases information brochure with important information tenants need to know before signing
  • an animation on the VSBC’s services with translated voiceover and subtitles (in Arabic, Vietnamese and Simplified Chinese)

The Victorian Small Business Commission is a first step for small business disputes and saves small businesses time and money rather than going through the courts.

Small business people can either talk over the phone to find a solution to an issue or come together with an experienced mediator for a low cost.

Interpreters can be arranged at no cost.

The Victorian Small Business Commission is partnering with councils across Victoria, chambers of commerce and multicultural community groups to raise awareness of its resources and services.

According to Small Business Commissioner Judy O’Connell the resources are an important way for VSBC to engage with small business owners about their rights and responsibilities and how VSBC can help.

“It’s also important for us to make our retail leases information brochure more accessible, as this resource helps make sure small business owners know their rights and responsibilities before entering into a retail lease,” Commissioner O’Connell said.

To find our more go to the VSBC’s languages pages visit HERE